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ISSUANCE OF CERTIFIED COPIES OF DOCUMENTS (APPOINTMENTS , SERVICE CARDS/RECORDS, CSC ISSUANCES AND RESOLUTIONS, SALN)

Schedule of Availability of Service:
Monday – Friday
8:00 a.m. – 5:00 p.m. without noon break

Who May Avail of the Service:
The following may be allowed access to CSC records:
1) Any requesting party as it pertains to his/her personal records;
2) The Head of the Agency, the Personnel Officer or the Administrative Officer of the Agency to which the employee concerned belongs;
3) Courts and administrative bodies exercising quasi-judicial and/or investigative functions by means of the compulsory process of subpoena duces tecum, in aid of the determination or resolution of pending cases; and
4) Such other officials or entities duly authorized by competent authorities.

What are the Requirements:
1) Accomplished Personnel Records Request Form (PRRF);
2) One (1) valid identification (ID) card;
3) If the request is filed through a representative, an Authorization Letter and/or Special Power of Attorney (SPA) and one (1) valid ID of the representative.

Duration: 25 minutes

How to Avail of the Service:

 Step  Applicant/Client  Service Provider Duration of Activity
(Under Normal
Circumstances)
 Person in
Charge
 Fees  Form
 1 Accomplish Personnel
Records Request Form
(PRRF)/Request for SALN
Form.
Receive/review the
accomplished form.
 2 minutes PRS-RCAD
Action
Officer
  PRRF/
Request
for SALN
Form
 2 Wait while the requested
documents are being
retrieved.
Retrieve the requested
records, issue order of
payment and advise
client to pay
corresponding fee if
records are available.

If records are not
available, inform the
client that the requested
documents/records are
not available.

In the case of request for
SALN, approval by IRMO
Director is requested
prior to payment of SALN
fee (Ref.: CSC Resolution
1100356, March 15,
2011).
 19 minutes PRS-RCAD
Staff
   
 3 Pay to the Cashier. While the client pays
the corresponding fee,
the requested records
are being photocopied/
reproduced.
 2 minutes  Cashier (Authenticated
Copy)
Appointment:
P30.00;
Service Card/
Record:
P40.00;
CSC Issuances/
Resolutions:
P10.00/page;
SALN:
P30.00/copy
Official
Receipt
  Present Official Receipt
(OR).
Record OR Number   PRS-RCAD
Staff
   
4 Receive the documents
requested.
Release requested
documents/records to
client
2 minutes PRS-RCAD
Staff
 

Certified
copy of
document

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