How to Avail of the Service:
| Step | Applicant/Client | Service Provider | Duration of Activity (under Normal Circumstances) |
Person in | Fees | Form |
|---|---|---|---|---|---|---|
| 1 | Accomplish Customer Action Sheet and Request for Certificate of No Pending Administrative Form |
Encode and provide client’s information via chat network to OLA, issue charge slip, and advise client to pay while request is being processed. Receive information via chat network and verify/check to Case Tracking System/Rapid file of OLA, prepare the Certificate and release to PACD |
1 minutes 10 minutes |
PACD Action Officer OLA Action Officer |
CIS and
|
|
| 2 | Pay to the Cashier. | Process payment and issue O.R. | 4 minutes | Cashier | P100.00 | |
| 3 | Present receipt and get the certificate. |
Release certificate. | PACD Action Officer | Signed Certificate of No Pending Administrative Case |
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| END OF TRANSACTION |
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